WishNew Wellness Refund Policy

Acceptance of Terms: By shopping at WishNew.store, you agree to these terms and conditions. Please review them carefully.

Satisfaction Guarantee: At WishNew Wellness, customer satisfaction is our priority. We offer a 90-Day Money-Back Guarantee on our products, ensuring that our customers shop with confidence.

Return Process: Before filing a dispute with your financial institution, we encourage you to contact our customer support team for a faster and more direct resolution.

Contact Information: For any dissatisfaction, please reach out to us via email at customercare@wishnewwellness.com, use our on-site chatbox, or call our customer service. Provide your order number and the items you wish to return to expedite your request.

Supplement Return Policy: Our supplements come with a 90-Day Money-Back Guarantee, applicable from the date of delivery. This guarantee covers all sealed and unused items returned to our facility that pass inspection.

First Order Refund: We will refund your first order of any product if contacted within 90 days of purchase, provided all other bottles are unopened.

Shipping Charges: These are non-refundable. International shipments are excluded from the 90-Day Guarantee.

Bundle Returns: For multiple item purchases, such as a bundle, only one opened item is eligible for a full refund.
Exceptions and Conditions:

Special Offers: Refunds will be issued for the price paid.
Shipping Errors: Please provide accurate shipping information. We can attempt to correct mistakes if immediately notified, but are not responsible once an item is shipped.

Lost or Damaged Items: If your item is lost or damaged in transit, contact our support team with your order number and details of the issue.
Return Authorization: All returns require authorization. Contact our customer support for a Return Authorization before sending back any items.

Return Instructions: Once authorized, return the item in its original packaging with your full name, email, and order number inside the box.

Return Shipping: The customer is responsible for return postage and ensuring the item reaches us within 90 days from delivery.
Refund Processing: Refunds are processed to the original payment method within 3-5 days after we receive and inspect the return. Allow up to 7-14 days for the refund to be fully processed by your financial institution.
Policy Enforcement: We reserve the right to approve or deny refund requests. This policy does not admit any wrongdoing on behalf of WishNew Wellness and is subject to change.

Updated: 1st March 2024

Return Address for WishNew Wellness:

WishNew Wellness Pvt. Ltd.
Warehouse
plot no 155/469 firni road, near shiv dharam kata village pooth khurd Delhi 110039